Skip to main content

Posts

Showing posts from February, 2008

Replies to e-mails

I was sitting and thinking today, "Why is it so difficult to find the reply I sent to that person?"

Most e-mail clients track who you have replied to and, almost always, that message is sitting in the "Sent Items" folder or something similar. GMail includes all replies to a message in the view but I don't really like that. If an e-mail client can track what e-mails have been replied to...how much harder is it to also store a pointer at the message that was sent as the reply? Then you could right-click in the e-mail client, click a "View reply" menu item, and immediately jump to the reply message. If you replied more than once, a dialog box would pop up asking which reply to jump to.

This feature could be implemented in probably 30 minutes. Yet no one has bothered to do so.

Time of day for conducting business

It is useless to waste people's time. That statement is something we all can agree with. Yet, I have one question: Why is every last business open from 8 to 5?

There are several industries that we all agree have to be available and operational 24/7. Emergency centers such as hospitals, 911 responders, local police, and fire departments. And websites/web servers. Anything else running 24/7 is not essential.

Those businesses that are not retail and are not open 24/7 are open 8 to 5, Monday through Friday. Take banks, for instance. Let's say you are depositing a check into your local bank - assume someone gave you a check. When do you do it? Saturday morning, of course. Why? Because banks are open only during "regular business hours" and closed Saturday afternoon and all day Sunday. The only time available is Saturday morning unless you can go into work later or leave earlier. Here's a schedule banks should consider:

12-2:00 p.m., 4:45-7:45 p.m., 2-3 a.m. M-F (6 hours …